Part A · The one job before your loads reach Defra
- For
- Permit holders using Byrne Waste Tracking
- Takes
- One sitting
- Written by
- WILF BYRNE
- Checked
- 14 September 2026
Get your Defra API code, and your loads go to Defra by themselves.
Register your organisation with Defra once, copy the code they give you, and paste it into the app. From then on every load you save is sent to Defra for you.
Part B · Before you start
What you need before you start
- Your organisation's own sign-in: its Government Gateway or GOV.UK One Login account. Never a personal one. Defra say so, and a personal Defra account is stopped with “You cannot continue on this service”.
- Your Companies House number if you're a limited company. Sole traders and partnerships register as a business too.
- One sitting. An unfinished Defra account is deleted after 3 days, and the service signs you out after 4 hours.
- If someone at your organisation already has a Defra account, ask them to add you rather than making a new one.
Already registered? You're not connected yet. Registering ends on a page headed
Your Defra account, which looks like the finish. It isn't — the code is three taps further on.
Scroll to
Action at the bottom of that page, press
Manage, then
Manage my API code, then
Create additional code. Start at step 6 below.
The number in the yellow
Contact support ID box is
not your API code — that one is for
when you ring Defra. Your API code is 36 characters with dashes, like
xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx.
Not sure the number you have is the right one?
Part C · The steps
Tick them off as you go
0 of 10 done
Don't skip step 10. Once the £26 is due (the first one by 31 January 2027), Defra refuse loads from an organisation that hasn't paid it, until it's paid. Software providers can't pay it for you.
Part D · Good to know
Good to know about your API code
- One code covers every site your organisation runs. A second company needs its own registration, its own code and its own £26.
- Keep the code private. Only give it to your software provider. You can switch a code off at any time with Disable.
- Your consultant can't register or pay for you. The permit holder does it. Once you have the code, you can send it to your consultant or to me and it goes in for you.
- Once the code is in, each load goes to Defra about 20 minutes after it's saved, and “sent to Defra” appears next to it.
- Digitally excluded? If your age, disability or location makes going digital impractical, you apply to your regulator for a digitally excluded number instead. In England that's the Environment Agency on 03708 506 506.
Part E · Related
Related guides
Stuck?
Defra's helpline is 03000 203 781, Monday to Friday, 8am to 5pm. That is their phone number, not your code: your API code is 36 characters long with dashes in it, like xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx. For anything in the app, email me. Email is the quickest way to reach me — I reply the same working day.
Email Wilf